PTSD & the 911 Call Taker – a PowerPhone Webinar



A new study finds emergency call takers and dispatchers can exhibit symptoms of PTSD through indirect exposure to traumatic events. The results of the study shows the need to provide these “virtual responders” with the same prevention and intervention support provided to their on scene colleagues. Join PowerPhone Trainer George Deuchar for this one-hour webinar to learn more about how critical incidents can affect you and your staff, how to identify symptoms of PTSD and learn some of the latest treatment techniques for dealing with stress in your communications center.

Source: Youtube